Major Internet Failure Hits Dozens Online Platforms and Mobile Apps

An extensive online failure has affected numerous online platforms and apps worldwide, and users noting issues accessing the internet following issues at Amazon’s online infrastructure platform.

The impacted apps comprise Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, along with several Amazon-owned platforms including its primary shopping site and the Ring device manufacturer.

In the UK, Lloyds bank was disrupted as well as its affiliates the bank Halifax and the Scottish bank, and further notifications of issues accessing the HMRC online portal on Monday morning. Also in the UK, several Ring device owners turned to social media to report their doorbells were failing.

Solely in the United Kingdom, reports of disruptions on particular applications ran into the many thousands for each app.

Amazon reported that the problem originated in the Atlantic coast of the US at the cloud division, a section that offers crucial web framework for numerous companies, who utilize capacity on the company's servers. The cloud platform is the most extensive online services system.

Just after late night (PDT) in the US (8 in the morning BST), Amazon confirmed “increased problem frequencies and latencies” for Amazon's platforms in a region on the Atlantic seaboard of the America. The widespread consequence seemed to hit services globally, with the Downdetector site reporting problems with the identical platforms in multiple continents.

Cisco’s Thousand Eyes, a tool that reports on web disruptions, additionally noted a rise in problems on the start of the week, including several cases found in Virginia, the region of the AWS US-East-1 zone where officials confirmed the problems started.